Legal Notice

Identification and Ownership

In compliance with Article 10 of Law 34 / 2002 of July 11, 2002, of Services of the Information Society and Electronic Commerce, the Holder exposes its identification data.

Ownership: Canary Planet

NIF/CIF: 42265409-B

Adress: Calle Antonio López López 3, CP 38009 Santa Cruz de Tenerife

Phone: 627 699 807

e-mail: info@canaryplanet.com

web: www.canaryplanet.com

Purpose

The purpose of the Web site www.canaryplanet.com is to publicize the products and services offered by Canary Planet, as well as information of interest related to the tourist guide service, guided tours, excursions.

Conditions of Use

The use of the Web site grants you the condition of User, and implies the complete acceptance of all the clauses and conditions of use included in the pages:

Legal Notice

Privacy Policy

Cookies Policy

If you do not agree with each and every one of these terms and conditions, please refrain from using this Web site.

Access to this Web site does not imply, in any way, the beginning of a business relationship with the Owner.

Through this Web site, the Proprietor provides you with access to and use of various contents that the Proprietor or its collaborators have published on the Internet.

To this end, you are obliged and committed NOT to use any of the contents of the Web site for illegal purposes or effects, prohibited in this Legal Notice or by law, harmful to the rights and interests of others, or in any way damage, disable, overburden, impair or impede the normal use of the contents, computer equipment or documents, files and all kinds of content stored on any computer equipment owned or contracted by the Owner, other users or any Internet user.

Responsibilities

Canary Planet is not responsible:

1. of the inadequate operation and/or errors of the Web if this is due to maintenance work, incidents, a defective operation of the terminal or its insufficient capacity to support the systems essential to make use of the service.
2. of viruses and/or other harmful components on the Web or on the server that provides it.
3. damages generated to the User in case of impossibility to provide the service due to acts of God, force majeure or other causes not attributable to Canary Planet.
4. the damages caused, to himself or to a third party, by any person who infringes the Terms of Use that Canary Planet establishes on the Web or through the violation of the security systems of the Web.
5. of the information published on its website, provided that this information has been manipulated or introduced by a third party.

Canary Planet declares that it has taken all necessary measures, within its possibilities and the state of the art, to ensure the operation of the Web and minimize system errors, both from a technical and legal and organizational point of view.

Canary Planet will take the appropriate measures to ensure a rapid response, but cannot be held responsible for delays due to telecommunications services.

Also, Canary Planet is not responsible for the information stored in blogs, comments, social networks or any other means that allows third parties to publish information on its website.

Rules for access and use of contents

In particular, and without the following list being absolute, it is prohibited:

1. Obtain the contents provided on the Web by illicit, fraudulent, theft or plagiarism means.
2. Use any of the services and content that Canary Planet makes available for illicit purposes.
3. Carry out any activity that could damage, overload, deteriorate or impede the normal activity of the Web or the computer of a third party.
4. Use the Site for the transmission, installation or publication of any viruses, malicious code or other harmful programs or files;
5. Unauthorized access to any section of the Web, other connected systems or networks, or services offered through the Web, by hacking or forgery, password mining or any other illegitimate means;

In the event that the User causes damage to third parties, by making use of any service and content provided through the Web, expressly exonerates Canary Planet, of any liability that could be imputed to him. For this purpose, the User shall assume sole responsibility that may arise.

Canary Planet reserves the right to exercise the appropriate legal actions in case of breach of any of the above obligations by the User.

Link to other websites

Canary Planet does not control the contents, Terms of Use or Privacy Policy of third party websites.

Furthermore, Canary Planet shall not be responsible for the availability of such websites and does not endorse any advertising, products or services offered therein.

The User agrees that Canary Planet shall not be liable for any loss or damage that the User may incur as a result of the availability of the aforementioned Websites.

On the other hand, the User who wants to introduce links to the Web of Canary Planet from his own Web will be obliged to fulfill the following conditions:

1. Prior authorization must be obtained from Canary Planet.
2. The link will only link to the Web through your Internet address.
3. No false or inaccurate statement of any kind may be made about Canary Planet from the website that makes the link.
4. The Web that establishes the link must comply with current legislation and may not link to illegal, harmful, contrary to morality and good customs content.

In any case Canary Planet, reserves the right to prohibit or disable at any time any hyperlink to this website.

Intellectual and industrial property

In no case shall it be understood that access, navigation and use of the Web by the User implies a waiver, transfer or total or partial transfer of such rights by Canary Planet.

The User may view, print and copy the contents of this website for private use, being prohibited its use for commercial purposes or the exercise of the rights of exploitation: reproduction, distribution, public communication, making available and transformation of all or part of the contents included in the Web, without the prior express written permission of Canary Planet.

Suspension of the website

Canary Planet reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, access, navigation, use, hosting and/or downloading of content and/or use of services of the Web, with or without prior notice, without the possibility of the User to claim any compensation for this cause.

Applicable legislation

These Terms of Use are governed by the applicable Spanish legislation in force.

For the resolution of all disputes or questions related to this website, Spanish law shall apply, to which the parties expressly submit, being competent for the resolution of all disputes that may arise as a result of the provisions of these provisions, the Courts and Tribunals of Santa Cruz de Tenerife, as well as, where appropriate, the Consumer Arbitration Courts.

Privacy Policy

Canary Planet's privacy policy is based on compliance with current legislation on the protection of personal data.

Canary Planet informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected by browsing or contracting services through the Web site https://www.canaryplanet.com.

In this regard, the Holder guarantees compliance with current regulations on the protection of personal data, reflected in the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

The use of the Web site implies the acceptance of this Privacy Policy, as well as the conditions included in the Legal Notice.

Identity of the responsible party

Holder: Canary Planet

NIF/CIF: 42265409-B

Address: Calle Antonio López López 3, CP 38009 Santa Cruz de Tenerife

E-mail: info@canaryplanet.com

Web site: https://www.canaryplanet.com

Principles applied in data processing

In processing your personal data, the Data Controller will apply the following principles that comply with the requirements of the new European data protection regulation:

- Principle of legality, loyalty and transparency: The Data Controller will always require consent for the processing of your personal data, which may be for one or more specific purposes about which you will be previously informed with absolute transparency.

- Principle of data minimization: The Data Controller will request from you only the data strictly necessary for the purpose or purposes for which it is requested.

- Principle of limitation of the retention period: Data will be kept for the time strictly necessary for the purpose(s) of the processing.

- The Data Controller will inform you of the corresponding retention period according to the purpose. In the case of subscriptions, the Holder will periodically review the lists and delete those records inactive for a considerable time.

- Principle of integrity and confidentiality: Your data will be treated in such a way that its security, confidentiality and integrity is guaranteed.

- You should know that the Holder takes the necessary precautions to prevent unauthorized access or misuse of the data of its users by third parties.

Collection of personal data

To browse www.canaryplanet.com you do not need to provide any personal data. The cases in which you do provide your personal data are the following:

- By contacting us through the contact forms or sending an e-mail.

- When commenting on an article or page.

- When you sign up for a subscription form or a newsletter that the Owner manages with MailChimp and Xerintel Internet Technologies, S.L.

Your rights

The Holder informs you that about your personal data you have the right to:

- Request access to stored data.

- Request a rectification or cancellation.

- Request the limitation of your treatment.

- Oppose treatment.

- Request the portability of your data.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly to the Data Controller, which means that any customer, subscriber or collaborator who has provided their data at any time may contact the Data Controller and request information about the data stored and how it was obtained, request rectification of the same, request the portability of their personal data, oppose the treatment, limit its use or request the cancellation of such data in the files of the Data Controller.

To exercise your rights of access, rectification, cancellation, portability and opposition you have to send an email to info@canaryplanet.com from the email address that was registered in our database.

You have the right to effective judicial protection and to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you violates the Regulation.

Purpose of personal data processing

When you connect to the Web site to send an email to the Owner, subscribe to its newsletter or make a contract, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by Canary Planet only as described in the Legal Notice and this Privacy Policy.

The personal data and the purpose of the processing by the Holder are different according to the information capture system:

- Contact forms: The Holder requests personal data which may include: Name and surname, e-mail address, telephone number and address of your Web site in order to respond to your inquiries.

For example, the Owner uses this data to respond to your messages, doubts, complaints, comments or concerns you may have regarding the information included in the Web site, the services provided through the Web site, the treatment of your personal data, questions regarding the legal texts included in the Web site, as well as any other query you may have that is not subject to the conditions of the Web site or of the contract.

- Content subscription forms: The Owner requests the following personal data: Name and surname, e-mail address, telephone number and address of your website to manage the subscription list, send newsletters, promotions and special offers.

The data you provide to the Data Controller will be located on the servers of The Rocket Science Group LLC d/b/a, domiciled in the USA (Mailchimp).

There are other purposes for which the Data Controller treats your personal data:

- To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.

- To support and improve the services offered by this Web site.

- To analyze navigation. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website whose characteristics and purpose are detailed in the Cookies Policy.

- To manage social networks. the Holder has a presence in social networks. If you become a follower on the social networks of the Holder the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.

You can consult the privacy policies of the main social networks in these links:

Facebook

Twitter

Instagram

YouTube

Tiktok

The Holder will process your personal data in order to properly manage its presence in the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of social networks allow.

In no case shall the Holder use the profiles of followers in social networks to send advertising on an individual basis.

Personal data security

To protect your personal data, the Data Controller takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction.

The website is hosted by SiteGround. The security of your data is guaranteed, as they take all the necessary security measures. You can consult their privacy policy for more information.

Content from other websites

Pages on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.

These Web sites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.

Cookies Policy

In order for this website to function properly it needs to use cookies, which is information that is stored in your web browser.

On the Cookie Policy page you can consult all the information regarding the collection policy, the purpose and treatment of cookies.

Legitimation for data processing

The legal basis for the processing of your data is: consent.

To contact the Owner, subscribe to a newsletter or make comments on this Web site you must accept this Privacy Policy.

Categories of personal data

The categories of personal data processed by the Data Controller are:

- Identifying data.

Retention of personal data

The personal data you provide to the Data Controller will be kept until you request its deletion.

- Mailchimp The Rocket Science Group LLC d/b/a , domiciled in the USA.

You will find more information at: https://mailchimp.com

The Rocket Science Group LLC d/b/a processes the data for the purpose of providing email marketing services to the Registrant, for more information see: https://es.sendinblue.com

SendinBlue processes the data for the purpose of providing solutions for sending e-mails, transactional SMS, and Titulareting to the Holder.

- Digital Crew Marketing is the company in charge of data protection and website management.

- Google Analytics is a web analytics service provided by Google, Inc. a Delaware corporation with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). More information can be found at: https://analytics.google.com

Google Analytics uses "cookies", which are text files placed on your computer, to help the website owner analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Web Browsing

When browsing www.canaryplanet.com non-identifying data may be collected, which may include, IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.

The Web site uses the following third-party analytics services:

- Google Analytics

The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns and to gather demographic information.

Accuracy and truthfulness of personal data

You undertake that the data provided to the Holder are correct, complete, accurate and current, as well as to keep them properly updated.

As a user of the Web site you are solely responsible for the accuracy and correctness of the data you submit to the site exonerating the Holder of any liability in this regard.

Acceptance and consent

As User of the Web site you declare to have been informed of the conditions on protection of personal data, accept and consent to the processing of these by the Holder in the manner and for the purposes stated in this Privacy Policy.

Revocability

To exercise your rights of access, rectification, cancellation, portability and opposition you have to send an email to info@canaryplanet.com from the email with which you registered.

The exercise of your rights does not include any data that the Data Controller is required to retain for administrative, legal or security purposes.

Changes in the Privacy Policy

The Holder reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices.

These policies shall remain in effect until modified by other duly published policies.

Canary Planet Privacy Policy. effective: June 2022

Cookies Policy

A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store technical information, personal preferences, personalization of content, usage statistics, links to social networks, access to user accounts, etc.. The purpose of the cookie is to adapt the content of the web to your profile and needs, without cookies the services offered by any page would be significantly diminished.

Cookies used on this website

Following the guidelines of the Spanish Data Protection Agency we proceed to detail the use of cookies that makes this website in order to inform you as accurately as possible.

This website uses the following own cookies:

- Session cookies, to ensure that users who write comments on the blog are human and not automated applications. This way we fight spam.

This website uses the following third-party cookies:

- Google Analytics: Stores cookies to compile statistics on traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any rights in this regard should do so by communicating directly with Google.

- Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share.

Disabling or deleting cookies

You may exercise your right to disable or delete cookies from this website at any time. These actions are performed differently depending on the browser you are using.

You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:

Chrome, from http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Explorer, from http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox, from http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari, from http://support.apple.com/kb/ph5042

If you have any questions about this cookie policy, you may contact Canary Planet at info@canaryplanet.com.

Additional notes

Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies that third parties mentioned in this cookie policy may have.

Web browsers are the tools responsible for storing cookies and from this place you must carry out your right to delete or disable them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.

In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or when the law requires it to that effect. According to Google does not store your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. If you would like information about Google's use of cookies we attach this link.

If you have any doubts or questions about this cookie policy, please do not hesitate to contact us through the contact section.